Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here you will find answers to the most frequently asked questions about your visit to Sultan Hammam. Whether you’re looking for information on our services, the process of a hammam visit, or how to make an appointment – we have compiled the key details for you. If you have any further questions, feel free to contact us directly. We look forward to providing you with an unforgettable hammam experience!
What do I need to bring for my hamam visit?
For your hammam visit, you can bring your own sauna essentials: towels, flip-flops, and shower gel. You are also welcome to bathe in a swimsuit or with a wrap towel, if you prefer. If you are unable or prefer not to bring your own items, you can borrow or purchase our towel package or individual items at the reception area.
Do I need an appointment to visit the hamam?
For treatments such as peeling, massages, or beauty services, it is advisable to make an appointment a few days in advance. Please call us at 030 / 21 75 33 75 to schedule. Appointments can be made by phone or email during our opening hours. For groups of 5 or more people, we kindly ask for a reservation, even if no treatments are desired.
Who will massage me?
On ladies' days (Tuesday, Wednesday during the day, Thursday, Friday, Saturday, Sunday), you will be attended to by female staff only. On the mixed day (Wednesday), we have both female and male staff. Accordingly, on all ladies' days, all massages, peeling treatments, and beauty services are provided by women.
I've never been to a hammam before, what do I need to know?
All of our first-time visitors will be thoroughly informed by our staff. You don't need any prior knowledge, as we will explain everything to you step by step.
Haben Sie auch Gutscheine?
Yes, you can also purchase all our services as gift vouchers, packaged in oriental gift cards. You can buy our vouchers on-site during our opening hours, or order them directly here online.